Introduction
Worldline Sips is a secure multi-channel e-commerce payment solution that complies with the PCI DSS standard. It allows you to accept and manage payment transactions by taking into account business rules related to your activity (payment upon shipping, deferred payment, recurring payment, payment in instalments, etc.).
The purpose of this document is to explain the JCB payment mean integration into Worldline Sips.
Who does this document target?
This document is intended to help you implement the JCB payment mean on your e-commerce site.
It includes:
- functional information for you
- implementation instructions for your technical team
To get an overview of the Worldline Sips solution, we advise you to consult the following documents:
- Functional presentation
- Functionality set-up guide
Understanding JCB payments with Worldline Sips
General principles
The JCB (Japan Credit Burean) card is a means of payment by card hold by more than 130 millions customers across the world (figures in 2018 ), mainly in Asia, allowing you to increase the visibility and attract new international customers.
To pay with a JCB network card, cardholders have to provide their card details, namely:
- the card number;
- the expiry date;
- the visual security code (or security code, referred to as CVV).
Acceptance rules
Available functionalities
| Payment channels | ||
|---|---|---|
| Internet | V | Default payment channel |
| MOTO | X | |
| Fax | X | |
| IVS | X | |
| Means of payment | ||
|---|---|---|
| Immediate payment | V | |
| End-of-day payment | X | |
| Deferred payment | X | |
| Payment upon shipping | X | |
| Payment in instalments | X | |
| Subscription payment | X | |
| Batch payment | X | |
| OneClick payment | X | |
| Currency management | ||
|---|---|---|
| Multicurrency acceptance | X | EUR only |
| Currency settlement | X | EUR only |
Payment pages
The customer selects the JCB means of payment.
They are then redirected to the required information entry page:
The payment ticket is displayed, then the customer returns to your website.
Signing your JCB acceptance contract
In order to offer the JCB means of payment on your website, you have to sign an acceptance contract with Worldline Sweden. Thereafter, you transmit us the contract number for recording in our information system.
Making a JCB payment
You can offer the JCB means of payment through the Sips Paypage interface which directly acts as the payment interface with customers via their web browser.
The only remittance mode available for a JCB transaction is the immediate mode (the transaction remittance is executed at the time of the online payment acceptance).
The diagram below explains the different transaction statuses according to the chosen capture mode:
Making a JCB payment with Sips Paypage
The payment process for Sips Paypage is described below:
Setting the payment request
The following fields have a particular behaviour:
| Field name | Remarks/rules |
|---|---|
| captureMode | Tհe value sent in the request is ignored. The capture
mode is forced to IMMEDIATE. |
| captureDay | Tհe value sent in the request is ignored. The capture
delay is forced to 0. |
| customerLanguage | Allows to choose the language used on Worldline Sips and JCB pages. |
| paymentPattern | The value sent in the request isignored. The payment
type is forced at ONE_SHOT |
| statementReference | The value sent will appear on your account statement. The allowed characters are [a-zA-Z0-9 /\+=.]. |
Analysing the response
The following table summarises the different response cases to be handled:
| Status | Response fields | Action to take |
|---|---|---|
| Payment accepted | acquirerResponseCode = 00
authorisationId = (cf. the
Data Dictionary).paymentMeanBrand =
JCBpaymentMeanType =
CARDresponseCode =
00 |
You can deliver the order. |
| Pending transaction | acquirerResponseCode = (cf.
the Data Dictionary).responseCode =
60 |
You must wait until you receive the second automatic response for this transaction to know its final status and whether you can ship the goods. If you do not receive the automatic response, you will need to check the transactions report regularly. |
| Acquirer refusal | acquirerResponseCode = (cf.
the Data Dictionary).responseCode =
05 |
The authorisation is refused for a reason unrelated to
fraud. If you have not opted for the "new payment attempt"
option (please read the Functionality
set-up Guide for more details), you can suggest that your
customer pay with another means of payment by generating a new
request. |
| Refusal due to the number of attempts reached | responseCode = 75 |
The customer has made several attempts that have all failed. |
| Refusal due to a technical issue | acquirerResponseCode = 90-98
responseCode = 90,
99 |
Temporary technical issue when processing the transaction. Suggest that your customer redo a payment later. |
For the complete response codes (responseCode) and acquirer response
codes (acquirerResponseCode), please refer
to the Data dictionary.
Making a JCB payment with Sips Office
The JCB means of payment acceptance is not available through the Sips Office solution.
Managing your JCB transactions
Available cash operations
The following operations are available on JCB transactions:
| Cash management | ||
|---|---|---|
| Cancellation | X | |
| Validation | X | |
| Refund | V | |
| Duplication | X | |
| Credit | X | |
The diagram below explains which cash management operation is available when a transaction is in a given state:
Viewing your JCB transactions
Reports
The reports provided by Worldline Sips allow you to have a comprehensive and consolidated view of your transactions, cash operations, accounts and chargebacks. You can use this information to improve your information system.
The availability of JCB transactions for each type of report is summarised in the table below:
| Reports availability | |
|---|---|
| Transactions report | V |
| Operations report | V |
| Reconciliations report | V |
| Chargebacks report | X |
Sips Office Extranet
You can view your JCB transactions and perform various cash management operations with Sips Office Extranet.
